Customer Service: If you need assistance or have questions; please contact us at 800.221.5161. All calls received by 4 PM CST will be returned that business day.
Office Hours: Monday – Friday, 8 am – 5 pm CST
Returns: If for any reason you choose to return your shipment, please do so within 10 days for a full refund. To return your product please call 800.221.5161 and request a Return Authorization Number. All returns must be in their original, unopened packaging, insured and have a Return Authorization Number on the shipping label. Returns with no Return Authorization Number will be rejected. Only full boxes containing 500 bulletins are eligible for return.
Personalized and custom jobs are not eligible for refund or return. Customers are presented with and approve a project proof sheet; Details Direct cannot accept responsibility for errors made by the customer. If a printing error is made on Details' part, we will reprint the project at our expense.
2008 Holiday Schedule:
Good Friday
March 21
Memorial Day
May 26*
Independence Day
July 4*
Labor Day
September 1*
Thanksgiving Holiday
November 20* & 21
Christmas Holiday
December 25* & 26
New Year's Day
Jan 1* & 2, 2009
*Our office closes at 12 PM CST the previous business day.
